Busting 5 Health Benefit Myths: A Guide for HR Pros and Business Owners Who Want to Boost Culture (and ROI)

Let’s talk about the elephant in the HR room: employee health benefits.

They’re often misunderstood, underutilised, and tragically underrated. If you’re a professional services business owner or HR professional trying to boost workplace culture, retention, and wellbeing, this blog is your myth-busting toolkit.

We’re diving into the world of health cash plans and private medical insurance (PMI)

Want to guarantee your next wellbeing launch succeeds?

  • Download our free Q4 Launch Toolkit and get a proven rollout framework. (it’s at the bottom of this page!)

Myth 1: “Health Benefits Are Too Expensive”

Truth: A well-designed health cash plan can be surprisingly affordable. Providers like Medicash offer plans starting from just £1 per week. PMI can be tailored to fit your budget, and the ROI is real—reduced absenteeism, improved morale, and fewer surprise sick days. Think of it as investing in productivity insurance.

The CIPD notes: Line managers are critical in implementing wellbeing initiatives, but many lack the training and confidence to deliver.” That gap is exactly where most launches fail.



Myth 2: “Our Staff Won’t Use Them”

Truth: If a benefit falls in the forest and no one knows about it… does it even exist?

Under usage is often due to poor communication, not poor value. Engage your staff with fun onboarding, benefit bingo, or lunch & learn sessions. When employees understand what’s on offer, they use it and love it.




Avoid wasted budget and poor engagement — grab our free Q4 Launch Toolkit and get your managers onside from day one.




Myth 3: “Benefits Don’t Impact Recruitment or Retention”

Truth: Benefits are a magnet for talent. Studies show they’re a top factor in job choice. Meet Sally, a HR manager who turned around her company’s attrition rate by introducing a health cash plan. Suddenly, exit interviews turned into stay interviews. Benefits signal a culture of care and candidates notice.

Myth 4: “We Only Need to Think About Cost” 

Truth: Flip the script and think value, not cost. Health benefits reduce turnover, boost productivity, and improve engagement. For every £1 spent on wellbeing, companies see up to £5.30 in return. That’s not just good HR, it’s good business

Myth 5: “Everyone Understands Health Plans Already”

Truth: Even seasoned HR pros get tangled in benefit jargon. Clear communication is key. Use plain-English guides, FAQs, and digital tools. Encourage social proof amongst your team. Make it easy, make it accessible, and watch your usage stats soar.



Why Busting These Myths Matters.

Benefits reflect your company’s values. When you bust these myths, you empower your HR strategy to support real people with real needs. It’s about empathy, engagement, and elevating your culture.

What You Should Do Next

1. Conduct a benefits audit: What’s your current offering? What do staff actually want?


2. Tailor your benefits: Differentiate between departments or demographics, but keep the core value consistent.


3. Communicate and promote: Make sure your workforce knows how to use the benefits and why they matter.


4. Measure: Set KPIs around retention, absence, satisfaction, and usage. Use this data to inform your next steps.



Conclusion: From Myth to Momentum

Health benefit myths often hold organisations back. But when you understand the realities, you can transform benefits from cost centres into strategic tools. Ready to rethink your benefits? Start with a chat with your team, or your friendly neighbourhood health benefit specialist… Me!


Book A Call Here



Don’t leave your managers guessing. A strong wellbeing launch is the difference between wasted spend and culture-shifting success.

📥 Download our free Q4 Launch Toolkit and get:

  • Employee Benefit Checklist

  • Benefit Launch timeline planner

  • Invite copy for Manager briefings

  • A manager briefing template

  • Invite copy for your employees to their introduction sessions.

    (email + intranet)


Download the Toolkit
Victoria Jones

Victoria Jones is an industry-leading expert, dedicated to crafting products and services that reform your company’s health benefit offering.

https://www.pegasushealth.uk
Previous
Previous

Give the Gift That Truly Matters

Next
Next

Private medical insurance: The perk that’s paying off for professional firm